You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My iPod is frozen on the support/apple.com screen . It asked me to download new software and now it is frozen .

My iPod requested an update and now it is frozen on the black and white restore page after re booting

Posted on Jan 25, 2021 8:22 AM

Top-ranking reply

Level 6

9,943 points

Posted on Jan 25, 2021 8:13 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/en-us/HT201412

If your iPhone, iPad or iPod touch won’t update - https://support.apple.com/en-us/HT201435

View in context

Similar questions