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accessability icons

what does go to assist customer do or mean


MacBook Pro 13″, macOS 11.1

Posted on Jan 21, 2021 2:06 PM

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Posted on Jan 21, 2021 2:11 PM

This allows for remote access to your device using the support software LogMeIn GoToAssist. I'm assuming if you are running into this in the wild you recognize having used it before or perhaps having used GoToMeeting.


https://support.logmeininc.com/gotoassist-remote-support/help/use-the-gotoassist-customer-desktop-application-g2ars040002

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Question marked as Top-ranking reply

Jan 21, 2021 2:11 PM in response to Chuck McGill

This allows for remote access to your device using the support software LogMeIn GoToAssist. I'm assuming if you are running into this in the wild you recognize having used it before or perhaps having used GoToMeeting.


https://support.logmeininc.com/gotoassist-remote-support/help/use-the-gotoassist-customer-desktop-application-g2ars040002

Jan 21, 2021 2:16 PM in response to r_scheid

thank you so much. I have not used GoToMeeting. I asked because earlier I was likely subject to a scam and allowed my computer to be remotely accessed. The icon I remember using to allow this I deleted, and cannot remember the entity's name right now. I went back to accessibility to see if anything else from that episode was there. I didn't know what the Go to icon was for. So can I simply leave that icon alone?

accessability icons

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