You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jorio
jorio Author
User level: Level 1
8 points

Doesn’t turn on

MacBook Air purchased September 2019

suddenly didn’t turn on after recharge. Never dropped or abused. Very little usage

MacBook Pro 15″, OS X 10.11

Posted on Jan 18, 2021 9:29 AM

Reply
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
91,819 points

Posted on Jan 19, 2021 6:42 AM

Disconnect any and all external drive and connect to charger. Attempt to startup and immediately hold Command + v. This is Verbose mode. A Terminal type screen will hopefully load and eventual ( if successful ) Log in Screen. If successful let it run that way for 5 - 7 minutes and try restarting in Normal mode.


Should nothing work - contact Apple for Repairs

View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
91,819 points

Jan 19, 2021 6:42 AM in response to jorio

Disconnect any and all external drive and connect to charger. Attempt to startup and immediately hold Command + v. This is Verbose mode. A Terminal type screen will hopefully load and eventual ( if successful ) Log in Screen. If successful let it run that way for 5 - 7 minutes and try restarting in Normal mode.


Should nothing work - contact Apple for Repairs

Reply

Doesn’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up