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Hi! So I renewed my ICloud storage to 50Gb but then I got a new phone with 256Gb so I don’t need the iCloud anymore so instead of paying every month I want to downgrade to the free one but it’s not working. Everytime I click the free plan (5Gb) the done button at the top isn’t clickable. If someone can pls help me asap it will be appreciated because I don’t wanna keep on paying.
iPhone 11 Pro
Are you following these steps - Downgrade or cancel your iCloud storage plan - Apple Support?
Are you following these steps - Downgrade or cancel your iCloud storage plan - Apple Support?
Then you may need to reach out to Apple Support per the link --
"If you can't select Done
If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."
Yes I’ve followed it many times but it still doesn’t work any help?
Icloud downgrade
