You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 mini - sound issues

My iPhone 12 mini has a couple of sound issues.


1 - Sometimes when playing back videos from photos, for example, the sound can only be heard if I hold the ear piece to my head.


2 - The side volume buttons do not always work/ correlate with the volume slide in the control centre.


A restart usually fixes the above but its becoming increasingly frustrating.


Any help would be appreciated.

iPhone 12 mini, iOS 14

Posted on Jan 12, 2021 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 1:59 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Jan 12, 2021 1:59 AM in response to AJfromnewcastleupontyne

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

iPhone 12 mini - sound issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.