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11pleasehelp Author

Level 1

4 points

iPhone and itunes

Hello we have a new MacBook Air and a lock iPhone that we are trying to restore and now it say to connect to iTunes, phone says " iPhone is disabled connect to iTunes, I have it plugged into my computer now what do I do.

Posted on Dec 28, 2020 9:36 AM

Top-ranking reply

FoxFifth

Level 10

471,705 points

Posted on Dec 28, 2020 9:39 AM

Unplug it from the computer, turn off the iPhone and start over using the following instructions: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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iPhone and itunes

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