I have a 2020 MacBook Air. My USB SuperDrive won't accept DVDs or CDs. I can put them in manually all the way and they are not grabbed. I have to plug it into an adapter and then get a notice that the SuperDrive needs power, but it is plugged in.
MacBook Air 13″, macOS 10.15
How are you connecting it to your Mac? It must be connected with a simple USB-C-to-A adapter. I use an $8 nonda dongle bought on Amazon, my SuperDrive works with all six Macs in the house.
The SuperDrive draws nearly twice the current of a standard USB-A device, so hubs/docks generally don’t work. The drive must be properly powered to grab an inserted disc.
I had the same problem and solved it buy using this adapter https://www.apple.com/shop/product/MUF82AM/A/usb-c-digital-av-multiport-adapter?fnode=46d754042210c893735764202bef1a9741833324b5237f73c280ccbeef9a40ffd3d46f176ff790af30215f72dc0c8e8be7e4f68075ab595457fe4abc684c6c9e525ae4fd2ad84ffee0d3ac347ae12dc466d865db02c6a92a6bdc5effef5adb4b
A cheaper usb c to USB adapter should also do the job https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter
but a usb-hub won’t
USB SuperDrive
