You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 and Series 5 Watch

I bought an iPhone 12. I have a Series 5 watch. It automatically paired. But now I can’t see my activity on my phone. Every time I click on the colorful circles it tells me to set up Activity on my watch first.Please help so I can see activity in app on my phone.

Apple Watch Series 5, watchOS 7

Posted on Dec 22, 2020 7:58 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 2:39 PM

Hello Mcampo13,


Thanks for using the Apple Support Communities. We understand that you're running into issues with Activity on your watch and iPhone. Have you gone through the steps in article, Use the Activity app on your Apple Watch? If not, give that a try.


Would you mind telling us the iOS version for your iPhone and the watchOS version installed on your Apple Watch?

iOS- Settings > General > About

WatchOS- On iPhone, Watch app > General > About / On Apple Watch, Settings > General > About


Have you tried restarting both your phone and watch? If not, give that a try

Restart your iPhone

How to restart your Apple Watch


If you continue to experience issues, you might consider unpairing and re-pairing your watch and iPhone.

Unpair and erase your Apple Watch

Set up your Apple Watch


Best wishes.

2 replies
Question marked as Top-ranking reply

Dec 24, 2020 2:39 PM in response to Mcampo13

Hello Mcampo13,


Thanks for using the Apple Support Communities. We understand that you're running into issues with Activity on your watch and iPhone. Have you gone through the steps in article, Use the Activity app on your Apple Watch? If not, give that a try.


Would you mind telling us the iOS version for your iPhone and the watchOS version installed on your Apple Watch?

iOS- Settings > General > About

WatchOS- On iPhone, Watch app > General > About / On Apple Watch, Settings > General > About


Have you tried restarting both your phone and watch? If not, give that a try

Restart your iPhone

How to restart your Apple Watch


If you continue to experience issues, you might consider unpairing and re-pairing your watch and iPhone.

Unpair and erase your Apple Watch

Set up your Apple Watch


Best wishes.

iPhone 12 and Series 5 Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.