iPhone backup on mac big sur

This is not a helpful response. If you read the OP, backing up is the goal... but the issue is a bug within Finder. The issue is not that he is unable to backup the device - the interface to be able to do that is completely broke.

I have the same issue on Big Sur and so do tons of other people. Both devices are completely up to date and have been restarted. There are no errors.

Greetings, norbert281!

Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue backing up your iPhone to your computer. Check out this article If you can't back up your iOS or iPadOS device to a computer or restore it from a backup. This article will give you the best steps to take for issues with backing up to a computer.

Let us know the results and have a great day!

You back it up in Finder (I do it all of the time on my MacBook Pro). https://support.apple.com/en-us/HT203977#computer

Not sure why some are having an issue with their finder not showing the tabs correctly though.

I have the same problem after upgrading to Big Sur and have the same finder window as above. There is no General tab to select. I apparently can't access the phone through the finder. Photos launches when I connect, but it does not show up in Music. iPhone7 running iOS 14.3.

Was going to suggest restarting especially if you just recently upgraded to Big Sur. Hope it continues to work for you. Luckily I haven’t had any issues since upgrading to Big Sur when it was released.

Not sure this was unique to Big Sur, but had same problem of iPhone showing up in sidebar but nothing else to sync or backup or anything. I have my 'Music' library on an external hard drive. It was disconnected when I connected the phone. Upon reconnecting the external drive (and making the Music library visible),now all the syncing options for my iPhone appear! Apparently in spite of the newer 'iPhone and Finder' relationship (i.e., no more iTunes connection), the iPhone still has to see a 'Music' connection. Hope this helps someone.

HOW DO I Backup my Iphone on my MacBook Pro??? I used to do it through iTunes but my computer now says that it cannot run iTunes with my OS (big sur). Where do I back it up, exactly?????

Well, a restart solved it for now...

I have the same problem except neither my iPhone or iPad show up in a Finder window. All my devices are running their newest systems.

open finder

go to preferences (next to apple}

go to sidebar

scroll down to locations

Make sure CDs, DVDs, and iOS Devices is checked

I checked all and then closed

everything worked