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808wongy Author

Level 1

4 points

Disabled

Hi I disputed a app purchase with my credit card company and while investigating the transaction my Apple account was disabled. I am unable to refresh apps, update my phone, or make any iTunes Store purchases. How am I able to fix this?

Posted on Dec 16, 2020 4:18 PM

Top-ranking reply

Niel

Level 10

731,567 points

Posted on Dec 16, 2020 4:22 PM

It can't be enabled from your end. Click here and contact Apple Support at a time they're open.

iTunes Store charge disputes should be taken up with Apple instead of the card issuer, except when it's been compromised or the buyer is desperate.

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