apps not loading on new iphone 12

apps not loading on new iphone 12. Any suggestions?

Posted on Dec 15, 2020 08:35 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2020 08:43 PM

By apps not loading, do you mean that the app are not opening/running when you tap on them on your iPhone 12? If YES then-

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Dec 15, 2020 08:43 PM in response to rbd510

By apps not loading, do you mean that the app are not opening/running when you tap on them on your iPhone 12? If YES then-

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Dec 16, 2020 04:25 AM in response to rbd510

Understood. It appears that the connection to the App Store (that is where the apps are being downloaded from) has been deteriorated and mostly lost. How about the following and then see whether those apps start downloading again?

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apps not loading on new iphone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.