You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I purchased this watch from someone but it won’t let me connect it to my iPhone

I purchased a watch from someone and it won’t let me connect my iPhone to the watch. It’s asking for the original owners Apple ID and password.

iPhone 11 Pro Max, iOS 14

Posted on Dec 11, 2020 3:59 PM

Top-ranking reply

Level 10

120,758 points

Posted on Dec 11, 2020 4:06 PM

That's is correct.

Until the previous owner unpair the Watch from his iPhone, you will not be able to pair yours.

View in context

Similar questions