Duplicate device.

One of my devices shows up twice on the devices list - same name, same serial number, same operationg system.

How do I remove it?

MacBook Pro 13″, macOS 10.15

Posted on Dec 9, 2020 07:33 AM

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Eric Root

Level 10

685,113 points

Posted on Dec 9, 2020 07:41 AM

Something to try. Sign the device out of iCloud, restart the device, and then make sure it is removed from the devices list. Then sign the device back into iCloud.

Also see the Remove section in the article below.

Apple ID device list -Check to see where you‘re signed in.

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Top-ranking reply

Eric Root

Level 10

685,113 points

Dec 9, 2020 07:41 AM in response to elizabethfromsammamish

Something to try. Sign the device out of iCloud, restart the device, and then make sure it is removed from the devices list. Then sign the device back into iCloud.

Also see the Remove section in the article below.

Apple ID device list -Check to see where you‘re signed in.

Dec 9, 2020 02:39 PM in response to Eric Root

I logged on from my phone, removed both duplicate devices, then logged back in from the one that was duplicated. Seems to be OK now.

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Duplicate device.