EtreCheck Report

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Level 1

4 points

EtreCheck Report

Hey - just looking for assistance deciphering this EtreCheck report. No real issues with the Mac itself, just concerns from the results of the report. I do have Sophos installed and running, and yesterday I installed Bitdefender as a trail as I was considering switching to it, but it just made the Mac hot an the fans run constantly. Uninstalled via the Uninstaller, but it didn't fully uninstall - removed the files from Library/Application Support as directed, but not sure of it's still causing issues.

Thanks

EtreCheck Log

MacBook Pro 13″, macOS 11.0

Posted on Dec 7, 2020 04:07 PM

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Answer 1

Top-ranking reply

etresoft

Level 9

55,286 points

Dec 9, 2020 06:27 PM in response to TonyCorc

Sophos is repeatedly crashing. I'm sure it isn't giving you any protection in that state.

And something is causing massive levels of I/O and system load. That computer is running about 3 time slower than it should. I can't tell is Sophos or Backblaze is causing this. I suggest removing both.

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Answer 2

TonyCorc Author

Level 1

4 points

Dec 7, 2020 08:17 PM in response to HWTech

Thanks - I did uninstall Bitdefender following instructions but it appears to have left some remnants. I think I've managed to remove most of the application now. I haven't removed Sophos yet. Updated EtreCheck report attached.

EtreCheck Log

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Answer 3

HWTech

Level 9

66,758 points

Dec 7, 2020 07:45 PM in response to TonyCorc

Uninstall both Sophos and Bitdefender by following the developers' instructions. Anti-virus software is not needed on a Mac and it usually causes more problems than it solves plus it impacts system performance. Also you never install more than one AV product at a time as they will end up conflicting with each other.

I am a bit concerned that the report is showing almost 12GB of Swap being used, but the Mac also has not been restarted in 18 days.

Otherwise I don't see any issues.

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