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After installing Big Sur I cannot print on a Samsung XPress M2825ND printer. I've tried everything at my disposal. The printer driver is installed but it just won't get acceptance when I try to add it on. It was fine before Big Sur. Any solutions out there?
MacBook Pro 13″, macOS 11.0
That M2825 ND is supported by Apple's built-in AirPrint, and drivers from HP/Samsung are no longer needed.
With the device powered on and networked, visit System Preferences : Printers & Scanners panel, and right-click on the printer icon to choose Reset printing system… . This will allow you to re-add the device, but instead of choosing Samsung drivers, choose AirPrint instead, and then re-add the device. Back on the Printers & Scanners panel, right-click on the 2825ND icon, and set as your default printer. Print something.
My Samsung ML-2955ND laser is supported this way on Big Sur, and works like a charm.
That M2825 ND is supported by Apple's built-in AirPrint, and drivers from HP/Samsung are no longer needed.
With the device powered on and networked, visit System Preferences : Printers & Scanners panel, and right-click on the printer icon to choose Reset printing system… . This will allow you to re-add the device, but instead of choosing Samsung drivers, choose AirPrint instead, and then re-add the device. Back on the Printers & Scanners panel, right-click on the 2825ND icon, and set as your default printer. Print something.
My Samsung ML-2955ND laser is supported this way on Big Sur, and works like a charm.
Many thanks for your help. I've now re-added the device using AirPrint and re-set as a default printer. I get the following error message:
Returning IPP client-error-document-format-not-supported for CUPS-Add-Modify-Printer (ipp://localhost/printers/Samsung_M262x_282x_Series) from localhost.
Any further steps I can take?
Somethings not right. Power off the Samsung printer. Reboot your Mac. Power on the Samsung device, and try again. This should not be necessary, but worth a try…
I believe, based on my /etc/cups/printers.conf file that I am using an IPP connection for my printer, but I would have to start all over to walk through the setup process from the beginning.
Still struggling. I've tried twice powering off the printer, rebooting the Mac, powering on the Samsung and trying again. At the point of trying to enter all the details using the AirPrint route I get the message 'Unable to verify the printer on your network. Unable to connect the IP due to an error'
??
I can't get beyond this
Hello,
Would it be correct to assume that the printer is connected to a Wi-Fi router via Ethernet? A connection to a router (such as an AirPort base station) via USB is not supported for AirPrint.
As you know, this is a printer supporting the driverless AirPrint technology. However, is AirPrint also enabled? Until now (including macOS Catalina 10.15), a "normal" printer driver has been available. When/if such a driver does not work with macOS 11 Big Sur, the printer will have to rely upon its AirPrint ability.
If you have access to an iPhone or iPad, you could check whether the M2825ND appears there as an AirPrint printer.
If not, you may have to check whether AirPrint has been enabled on the printer:
https://support.hp.com/us-en/document/c05587132
http://h10032.www1.hp.com/ctg/Manual/c05790194#G11.5509466
Additionally, you may want to check the router settings (Bonjour/mDNS, IPP).
Hi
Thank you for your trouble. You're right, AirPrint hadn't been enabled and I had been relying on USB connections. M2825ND does appear as an AirPrint printer but I can't find that it is compatible with Big Sur.
I'm still not there yet - but thanks for giving me some further resources to explore. This has been very time-consuming.
Is your printer using a reserved (static) DHCP network address just outside of your normal DHCP assignment range? That is how mine is configured, so the printer address never changes.
My printer's using a static DHCP network address, yes
Cannot print on Samsung XPress printer after installing Big Sur
