I’ve lost the return shipping label. Customer support doesn’t seem to understand that the iPhone I want to return is for the trade in. They seem to think I want to return the iPhone I just bought. Even this will only let me select the new iPhone 12 as a topic not the 8 I am trying to return.
iPhone 12 Pro, iOS 14
I suggest using the "Contact Support" link in the upper right-hand side of this forum's web page. Try explaining that you misplaced the trade-in shipping label and you are requesting a replacement label. Alternatively, the third-party evaluator should have been providing you with emails that should include how to contact them for a replacement mailing label.
I suggest using the "Contact Support" link in the upper right-hand side of this forum's web page. Try explaining that you misplaced the trade-in shipping label and you are requesting a replacement label. Alternatively, the third-party evaluator should have been providing you with emails that should include how to contact them for a replacement mailing label.
You received an email from Phobio.
Scroll to the bottom, it has a support link.
Click on the link, look at the FAQ.
One is I received an incomplete kit.
Click on the support link.
Lost return shipping label?
