You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
I’ve lost the return shipping label. Customer support doesn’t seem to understand that the iPhone I want to return is for the trade in. They seem to think I want to return the iPhone I just bought. Even this will only let me select the new iPhone 12 as a topic not the 8 I am trying to return.
iPhone 12 Pro, iOS 14
I suggest using the "Contact Support" link in the upper right-hand side of this forum's web page. Try explaining that you misplaced the trade-in shipping label and you are requesting a replacement label. Alternatively, the third-party evaluator should have been providing you with emails that should include how to contact them for a replacement mailing label.
I suggest using the "Contact Support" link in the upper right-hand side of this forum's web page. Try explaining that you misplaced the trade-in shipping label and you are requesting a replacement label. Alternatively, the third-party evaluator should have been providing you with emails that should include how to contact them for a replacement mailing label.
You received an email from Phobio.
Scroll to the bottom, it has a support link.
Click on the link, look at the FAQ.
One is I received an incomplete kit.
Click on the support link.
Lost return shipping label?
