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Maryhardy212 Author

Level 1

4 points

Disabled account

I’m unable to download apps or use Apple music as it says the message above

iPhone 11 Pro Max, iOS 14

Posted on Nov 27, 2020 2:06 AM

Top-ranking reply

Pactricia666

Level 6

12,814 points

Posted on Nov 27, 2020 2:19 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Disabled account

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