You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

imessage asking to login to apple account and not working

Upgraded to Big Sur and iMessage is asking to sign in with apple id for iMessage and it will not work. What if any resolution is there?

Posted on Nov 23, 2020 7:33 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2020 2:03 PM

Do you have a Time Machine backup to Restore to/from?


https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac


If not…


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

2 replies
Question marked as Top-ranking reply

Nov 24, 2020 2:03 PM in response to jsaul53

Do you have a Time Machine backup to Restore to/from?


https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac


If not…


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

imessage asking to login to apple account and not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.