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My Brand new iPhone 12 mini will not answer calls with the swipe. Because of this I have to wait until the call has ended and then work to get the phone icon back the screen so that I can call the person back.
I had two other people in my family try to answer with a swipe and nether one of them was able to answer the call.
what is your iOS version? if you have not updated to 14.2.1, then try that. there is a comment in the release notes about iPhone 12 mini Lock Screen being unresponsive
I doubt they would have updated iOS.. this latest version was just released on Thursday I believe.
it's easy to check and update your phone
Update your iPhone, iPad, or iPod touch - Apple Support
You must be new to iPhone or Smart Phones in general? iPhone 12 Mini was released on November 13th. Once released, it became clear that for SOME users there was a swipe issue with the screen. Apple released an update to resolve this. To think ANY cell phone manufacturer can anticipate all issues before a phone is released is ridiculous. Your phone will receive regular updates, which you the user are responsible for downloading. These updates can introduce new features, fixes to unknown issues etc.
There is no way Apple could have know that some users would have this issue. And Apple was very quick to provide a solution.
You seem to be getting upset over absolutely nothing. Or would you prefer Apple didn't put out an update and you could continue to believe your phone is defective, which it is not?
Apple does internal and beta testing to try and sort thru bugs before public release.. but no software released will ever be perfect. Once millions of people are using the software you get much better feedback and visibility to issues & bugs. Then they address these with periodic updates. This is reality with tech and always will be
One of your coworkers just said that there were no new updates with this phone. You say different. I have had an iPhone for at least 5 years and received this one on November 14 which according to you was one day after its release. You were not very tactful with your response. You should take lessons from your coworker Chriss0107
If you think Chris is my coworker, you seem to not understand you are not addressing Apple on this USER to USER only forum. Neither Chris, nor me, nor anyone else who has responded to you works for Apple or for that matter each other.
You did not understand what Chris said. He said he doubted Apple had the update when you purchased your phone. He is absolutely correct, as the update for YOUR iPhone 12 Mini wasn't released until just this Wednesday, November 18th, yet you picked up your phone on the 13th, the first day it was available. How could Apple have updated your phone with a software release which was NOT available on the day you picked up your phone? Simply, they couldn't have.
I'm sorry this seems so difficult for you to understand. I'm done responding here as this discussion is pointless.
Shouldn't this have been done in the store? I got this phone on the first day it was available and I had them set it up.
No, because the update was released AFTER you bought your phone. Updates continue to be delivered throughout the year.
Why did apple release a phone and then instantly have it need updating This should have benn done before its release.
New iPhone 12 mini which is defective!!!!!!!!!!!!
