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iPhone 11 power button gets stuck

Why is my lock button on my iPhone 11 getting stuck? My phone doesn’t have any damages to it, but here lately the lock button is getting stuck and I can’t use it. My phone is only a few months old.

Posted on Nov 17, 2020 8:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2020 8:19 PM

Tink_w Said:

"iPhone 11 power button: Why is my lock button on my iPhone 11 getting stuck? My phone doesn’t have any damages to it, but here lately the lock button is getting stuck and I can’t use it. My phone is only a few months old."

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Perhaps this is a Faulty Device?:

Perhaps there is dust or residue beneath the button? You have a one-year, out-of-the-box, limited warranty on this. So, contact Apple Support, and see if you can get a swapout.


Contacting Apple Support:


Note: Calls are Currently a Wait:

Phone calls are taking a bit to go through at the moment due do lots of calls. And that makes sense because, with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

1 reply
Question marked as Top-ranking reply

Nov 17, 2020 8:19 PM in response to Tink_w

Tink_w Said:

"iPhone 11 power button: Why is my lock button on my iPhone 11 getting stuck? My phone doesn’t have any damages to it, but here lately the lock button is getting stuck and I can’t use it. My phone is only a few months old."

-------


Perhaps this is a Faulty Device?:

Perhaps there is dust or residue beneath the button? You have a one-year, out-of-the-box, limited warranty on this. So, contact Apple Support, and see if you can get a swapout.


Contacting Apple Support:


Note: Calls are Currently a Wait:

Phone calls are taking a bit to go through at the moment due do lots of calls. And that makes sense because, with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

iPhone 11 power button gets stuck

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