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kirsten_j Author

Level 1

4 points

Wrong phone number associated to a name in Messages

When I type contactA's name for a new message on my Mac, it displays a phone number and converts the name to contactB. All old threads with contactA now show the wrong name too.

Possible root of the problem?: Last week I was updating contacts, and these two HAVE been on group message threads together. There was a group thread with about 8 people on it, and I was trying to make sure I had a contact record (i.e. name) for everyone. However, I think both of these contacts were already in there.

I've checked/tried:

1) Both of their contact records are correct.

2) Deleted both records and restarted my Mac.

3) My iPhone behaves correctly.

4) On my Mac, I have iMessages on, but have "Enable Messages in iCloud" off.

iMac 21.5″, macOS 10.15

Posted on Nov 4, 2020 1:20 PM

Top-ranking reply

kirsten_j Author

Level 1

4 points

Posted on Nov 5, 2020 3:38 PM

Fix: I disabled iMessage then enabling it again on my Mac. Didn't fix it right away. Added contact records back in (Google Contacts synced with Mac). Came back later (hour maybe), and it was fixed.

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Wrong phone number associated to a name in Messages

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