My HP Envy Photo 7164 printer is no longer working. I received pop-up warnings that some drivers connected to HP could damage my computer. The printer is only 2 years old, as is my Mac. please help!

geraldine161 wrote:

My 2 year old HP Envy Photo 7164 printer is no longer working. I received pop-up warnings that some HP drivers could damage my computer so I deleted them but now I can't get anything to print. When I go to Settings and look at the printer, it shows the printer but it shows up as Idle. Also when I try to print, I get an "out of paper" message, but there is paper in there. Help please!

Open >System Preferences>Software Update (Command R will reload and do a fresh check)

Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)

if you still have an issue, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.

Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900

about AirPrint

https://support.apple.com/en-us/HT201311

you can also try reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343