Magic Mouse2 connection

Magic Mouse2 is on and charged; MacBook Pro Bluetooth is on; Mouse2 shows up on Bluetooth preferences but when I click connect it briefly says "connected" then goes to "not connected?" Any thoughts?

MacBook

Posted on Oct 31, 2020 12:07 PM

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Halliday

Level 4

2,677 points

Posted on Oct 31, 2020 12:34 PM

Welcome, DRogers703915, to Apple Support Communities!

You’re having trouble getting your Magic Mouse 2 to connect and stay connected to your MacBook Pro.

What version of macOS are you running?

On Catalina, the appropriate System Preference to use is Mouse: that deals with both the configuration, but, also, the Setting Up of Bluetooth Mice.

Additionally, do you, by chance, have other devices you have paired with your Magic Mouse 2? That can be a complication, but not too bad to deal with.

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Top-ranking reply

Halliday

Level 4

2,677 points

Oct 31, 2020 12:34 PM in response to DRogers703915

Welcome, DRogers703915, to Apple Support Communities!

You’re having trouble getting your Magic Mouse 2 to connect and stay connected to your MacBook Pro.

What version of macOS are you running?

On Catalina, the appropriate System Preference to use is Mouse: that deals with both the configuration, but, also, the Setting Up of Bluetooth Mice.

Additionally, do you, by chance, have other devices you have paired with your Magic Mouse 2? That can be a complication, but not too bad to deal with.

Oct 31, 2020 12:39 PM in response to Halliday

Thanks you were correct; I had another unused mouse in the devices - once removed the Magic2 was recognized. Thanks

Halliday

Level 4

2,677 points

Oct 31, 2020 12:49 PM in response to DRogers703915

You are most entirely welcome, DRogers703915!

I’m simply pleased to have been of assistance.

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Magic Mouse2 connection