You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

CarlJacob Author

Level 1

8 points

My iPhone 11 is frozen. Nothing happens when I push icons. Can’t answer calls. Can’t turn off. Can’t call

Posted on Oct 23, 2020 3:09 PM

Top-ranking reply

Androish

Level 8

39,497 points

Posted on Oct 23, 2020 3:11 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

View in context

My iPhone 11 is frozen. Nothing happens when I push icons. Can’t answer calls. Can’t turn off. Can’t call

Similar questions