You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad 7th generation cracked while charging

I’m confused, I was just using my iPad and stopped to charge it. It had only been ten minutes and I looked at my iPad to check the time. But when I opened the iPad cover, I was surprised to see that it was cracked. It was on a sturdy table, and the charger was still in its place and I was around the whole time, it just unusually cracked on the side. Nobody moved it and there was no sound, just a cracked screen. And it wasn’t the first time it happened. The same story with the exact same charger. So was that the charger or the adapter’s fault? I’m really confused right now.

Posted on Oct 17, 2020 5:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2020 6:59 AM

Please contact Apple support

1 reply

My iPad 7th generation cracked while charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.