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I bought my iPhone 6S two and a half years ago with a Virgin subscription. After I charge it, the phone dies within the hour. I think the battery needs to be replaced. Does an Apple store need to do this?
[Re-Titled by Moderator]
iPhone 6s, iOS 14
Well, you can check your battery status going to Settings>Battery>Battery Health and read the maximum capacity percentage shown there. Post that percentage here.
It's recommended that only Apple Technicians (at an Apple Store or Authorized Service Provider) replace your battery (if necessary), because they only have original genuine spare parts and have tools to check / calibrate your device correctly.
Regards
Giulio
Well, you can check your battery status going to Settings>Battery>Battery Health and read the maximum capacity percentage shown there. Post that percentage here.
It's recommended that only Apple Technicians (at an Apple Store or Authorized Service Provider) replace your battery (if necessary), because they only have original genuine spare parts and have tools to check / calibrate your device correctly.
Regards
Giulio
You can do it choosing your preferred / doable method (via iCloud or via computer). Follow the steps provided in this support article:--> How to back up your iPhone, iPad, and iPod touch – Apple Support
(No, you can't use your iPad to create a backup of your iPhone).
Regards
Giulio
Your iPhone's battery is reaching the critical point of its life, generally fixed at 80%.
The problem is that, in such a situation, the battery can have unpredictable behaviors.
To avoid bad surprises, I suggest that you create a full backup of your device and have its battery replaced.
Regards and best of luck
Giulio
My pleasure.
This is the list for Canada. Choose "Service & Support" or "Sales" (only Apple Stores, not resellers) and write your city's name):--> Apple - Find Locations
Regards
Giulio
The maximum capacity is 85%.
Thank you. How do I do a full back up? I have an iPad Air 2.
Thank you again. Would you know the nearest Apple service to me? I live in Georgetown, Ontario.
Sorry, forgot to tell you: I suggest that you make an appointment (to avoid queues and to be sure the correct spare part is available).
Giulio
iPhone 6S dies within the hour after charging
