Norcuron93 Author

Level 1

4 points

I pod 4th generation comes up with www.apple.com/support/ipod, picture on screen has an !

I pod 4th generation comes up with www.apple.com/support/ipod, picture on screen has an !

Posted on Oct 7, 2020 10:24 AM

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My old iPod Classic 80GB comes up with a red cross and a message; www.apple.com/support/ipod. I did connect it to my laptop with a usb cable, but my laptop does not pick it up. What now, or is it buggered for good? How do I update or revive my old iPod Classic 80GB, when it comes up with a red cross and a message that refers me to www.apple.com/ipod/support ? My computer does not pick it up when I connect it with a USB cable. I would really like to use it again, or is it buggered for good?
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Level 10

277,845 points

Oct 7, 2020 10:54 AM in response to Norcuron93

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy).

tt2

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I pod 4th generation comes up with www.apple.com/support/ipod, picture on screen has an !

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