You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tamer58 Author

Level 1

4 points

back up

Hi , today i create phone backup in my Computer and reset my phone and i try to restore today backup and ask me to enter the password , when i enter it told me its not correct and i have only 1 password

iPhone 11 Pro Max, 14

Posted on Sep 28, 2020 6:02 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Sep 28, 2020 6:17 AM

It appears you made an encrypted backup. You need the backups password. See the Apple Support article(s) below.

Backups - encrypted backups in iTunes.

View in context

back up

Similar questions