You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad mini has activation lock how to remove the activation lock

it said to put the email starting with a and a password

Posted on Sep 22, 2020 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2020 6:18 AM

Neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 6:18 AM in response to ahmed2012khalil

Neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

Regards

Giulio

my ipad mini has activation lock how to remove the activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.