Hi there my phone won’t update to the new iOS 14 and I have a iPhone 11 can you help by any chance

Hey Andysteinman,

Thanks for providing that info. Try restarting your iPhone:

Restart your iPhone

Then try updating over a different network and see if this has any impact on the issue. 

Regards.

Hey there bendy161,

Thanks for reaching out to Apple Support Communities. We understand you’re not able update to the lates version of iOS. We’ll be happy to help.

To verify, what happens when you try to update? Do you get an error message or anything like that? In most cases, the following steps can help you with any issues you’re having updating:

If your iPhone, iPad or iPod touch won’t update

If that doesn’t help, follow the steps in the second half of this article and try updating from a computer: 

Update your iPhone, iPad, or iPod touch

We hope this helps.

Take care.