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How can I login into my iPad if it is disabled because I can't connect to iTunes?
iPad Air 2, iOS 9
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How can I login into my iPad if it is disabled because I can't connect to iTunes?
iPad Air 2, iOS 9
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your computer doesn’t recognise your iPad when connected, this support page may be helpful with troubleshooting the problem:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your computer doesn’t recognise your iPad when connected, this support page may be helpful with troubleshooting the problem:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If it is disabled, the only way that you’ll be able to get access back into it, is to connect it to iTunes. If you don’t have a computer that you can use to connect it to iTunes, you can use someone else’s computer that has it installed on their computer and follow the directions here If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
New to Apple products