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Refund question

Hi! I am from Ukraine. I was charged when buying an app faulty, since I have clicked for the free trial yet I was charged nethertheless with the maximum amount. Developer doesn’t reply, Apple support is not available. What shall I do to refund my money? Please advise how to contact either Apple support or anyone that can resolve my issue. No one is replying and money have been taken from my account immediately already.


thank you!

iPhone 7, iOS 13

Posted on Sep 10, 2020 11:27 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2020 12:09 AM

Did you try to request a refund, as explained in this article?

Request a refund for apps or content that you bought from Apple - Apple Support

2 replies

Refund question

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