I have tried doing what Apple suggest, I need help resetting my IPad to factory settings, because I forgot the Passcode

Hi there LizzieBlonde65,

Thanks for posting. Being able to regain access to your disabled iPad is certainly important. We're glad to help out.

To clarify, did you use these exact steps to put your iPad into recovery mode to restore? If you forgot the passcode on your iPad, or your iPad is disabled

If you're seeing an error when you try restoring, see if this helps: If you see an error when you update or restore your iPhone, iPad, or iPod

If that doesn't resolve the issue, let us know what specifically happens when you try restoring in recovery mode.

Take care.