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JeffWoodson Author

Level 1

5 points

Album purchased disappeared in my music but says purchased

I went to go play a album I purchased four months ago. I went into my music and couldn't find it. So I went into my itunes account and went to purchased/music/artist. Its not there either. So then I went to itunes and looked up album to see if I could re-download the album. It shows purchased with no cloud next to it to re-download. So I tried to hit the purchased button nothing will happen.

Not sure where to go from here. I played the album a month ago and now is gone from my music. Need some help.

iPhone XR, iOS 13

Posted on Sep 4, 2020 6:50 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Sep 4, 2020 11:05 AM

If it's not showing in the Purchased section for redownloading check to see if you've hidden it from there : Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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Album purchased disappeared in my music but says purchased

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