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Level 1

4 points

Im having trouble streaming movies from Apple TV , I can see the preview but not the movie, this all started from the new update. Can someone help me to fix it?

This is all I see in my tv, can’t see the movie

Posted on Sep 2, 2020 4:35 PM

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Community+ 2024

Level 10

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Posted on Sep 3, 2020 6:27 AM

What is your streaming device? Do you have an Apple TV set-top box? Which model?

Devices you can use with the Apple TV app and Apple TV+ - Apple Support

Identify your Apple TV model - Apple Support

If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support

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Top-ranking reply

Community+ 2024

Level 10

143,094 points

Sep 3, 2020 6:27 AM in response to Renemcl

What is your streaming device? Do you have an Apple TV set-top box? Which model?

Devices you can use with the Apple TV app and Apple TV+ - Apple Support

Identify your Apple TV model - Apple Support

If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support

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Im having trouble streaming movies from Apple TV , I can see the preview but not the movie, this all started from the new update. Can someone help me to fix it?

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