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printers scanners folder gone

After installed Catalina, my Printers/Scanners folder disappeared. Its not in launcher. giving me problems with printing from my wireless printer. How do I get my folder back to add my printer?

iMac 27″, macOS 10.15

Posted on Aug 25, 2020 9:11 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 12:08 PM

Solved the problem myself after contacting Apple support and they couldn't figure out. I went to system preferences and opened it, then in the search field I typed printers & printers & Scanners popped up I selected it and my printer window opened. I selected back arrow that took me to system preferences and Printers & Scanners was still highlighted in the search box. I then selected View in the bar and selected Customize from the menu and lo and behold the Printers & Scanners icon was in my System Preferences folder! I selected the icon and a checkmark appeared then I clicked on Done and the folder stuck. So I now have my folder back! no more Shutting Down & reloading Catalina, which didn't help. Hope this helps anyone who experiences this.

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 12:08 PM in response to Atiras61

Solved the problem myself after contacting Apple support and they couldn't figure out. I went to system preferences and opened it, then in the search field I typed printers & printers & Scanners popped up I selected it and my printer window opened. I selected back arrow that took me to system preferences and Printers & Scanners was still highlighted in the search box. I then selected View in the bar and selected Customize from the menu and lo and behold the Printers & Scanners icon was in my System Preferences folder! I selected the icon and a checkmark appeared then I clicked on Done and the folder stuck. So I now have my folder back! no more Shutting Down & reloading Catalina, which didn't help. Hope this helps anyone who experiences this.

printers scanners folder gone

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