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User profile for user: nchelp0121
nchelp0121 Author
User level: Level 1
8 points

software update on an old iMac

I'm trying to update my iMac to the current software Catalina however it says my iMac can not be updated to that software. I'm currently running High Sierra software.. please help

Posted on Aug 15, 2020 2:43 PM

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User profile for user: BDAqua
BDAqua
User level: Level 10
245,393 points

Posted on Aug 15, 2020 3:07 PM

Which Mac do you have?



https://support.apple.com/kb/SP777?locale=en_US

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12



macOS Catalina - Technical Specifications


General Requirements

  • OS X 10.9 or later
  • 4GB of memory
  • 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)

https://support.apple.com/en-us/HT210190


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

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User profile for user: BDAqua
BDAqua
User level: Level 10
245,393 points

Aug 15, 2020 3:07 PM in response to nchelp0121

Which Mac do you have?



https://support.apple.com/kb/SP777?locale=en_US

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12



macOS Catalina - Technical Specifications


General Requirements

  • OS X 10.9 or later
  • 4GB of memory
  • 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)

https://support.apple.com/en-us/HT210190


https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

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User profile for user: nchelp0121
nchelp0121 Author
User level: Level 1
8 points

Aug 15, 2020 3:11 PM in response to BDAqua

Currently on MacOs High sierra version 10.13.6 



Model Name: iMac


  Model Identifier: iMac12,2


  Processor Name: Intel Core i5


  Processor Speed: 2.7 GHz


  Number of Processors: 1


  Total Number of Cores: 4


  L2 Cache (per Core): 256 KB


  L3 Cache: 6 MB


  Memory: 4 GB


  Boot ROM Version: 87.0.0.0.0


  SMC Version (system): 1.72f2


  Serial Number (system): C02FP5M4DHJP


  Hardware UUID: 7DCBFCA6-392D-5185-A104-91466E3A97C2



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software update on an old iMac

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