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User profile for user: idham96
idham96 Author
User level: Level 1
4 points

face id and live wallpaper not working after update...what happened

My iphone x face id and live wallpaper not working after update...what happened

iPhone X, iOS 13

Posted on Aug 14, 2020 7:03 AM

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User profile for user: sterling r
sterling r
User level: Community Specialist

Aug 15, 2020 1:18 PM in response to idham96

Hi idham96,


We understand you're unable to set up Face ID and Live Wallpaper on your iPhone. We'd be happy to help.


If your Face ID is not working, these are the steps you'll want to follow: If Face ID isn't working on your iPhone or iPad Pro



For your Live Wallpaper, we'd recommend navigating to Settings > Wallpaper > Choose New Wallpaper > Live and try selecting a different image. See if you're unable to set any Live images as wallpaper or just a specific one.


If you continue to have issues, you'll want to reach out to Apple Support directly here: Get Support


We hope this helps. Cheers!

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face id and live wallpaper not working after update...what happened

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