my iphone 7 does not ring when someone not on my favorites list calls. is shows up as a "recent call"

Someone calls my iPhone 7+ who is not in my contacts list, my phone does not ring, but shows up later as a recent call.

iPhone 7 Plus, iOS 13

Posted on Aug 5, 2020 12:31 PM

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Posted on Aug 8, 2020 6:53 PM

Hello d063163!


We see you are having some trouble with calls that aren't in your contacts being silenced so you don't get a notification when they come in. We can help get this resolved. That is caused by a feature called Silence Unknown Callers. You can see how to disable that feature here: Detect and block spam phone calls


Hope that helps. Have an excellent day!

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Aug 8, 2020 6:53 PM in response to d063163

Hello d063163!


We see you are having some trouble with calls that aren't in your contacts being silenced so you don't get a notification when they come in. We can help get this resolved. That is caused by a feature called Silence Unknown Callers. You can see how to disable that feature here: Detect and block spam phone calls


Hope that helps. Have an excellent day!

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Aug 9, 2020 6:15 AM in response to d063163

D063163,


We appreciate you following up with us on this! It is awesome to hear you were able to get that issue all sorted out following those steps. If you ever need us in the future feel free to reach out and welcome to the Apple Support Communities.


Take care!

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my iphone 7 does not ring when someone not on my favorites list calls. is shows up as a "recent call"

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