my ipad is disabled and i forgot which apple id i used. in the options i can only see one letter. i cant figure out which apple id i used. i cant get back my ipad. is there a way to know which exact apple id i used?

sonamtopden Said:

“my ipad is disabled and i forgot which apple id i used. in the options i can only see one letter. i cant figure out which apple id i used. i cant get back my ipad. is there a way to know which exact apple id i used?“

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Start Here:

Contact Apple Support, give them the Serial Number, and ask them which eMail address you used. They’d probably ask you for other information, for security purposes(i.e. your name, etc.). You likely find the Serial Number on the back of the iPad.

If Locked:

You might need a proof of purchase of sorts, if it is locked, and you simply just can’t get in. Elsewise it’s useless to you.

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary.

If you forgot the passcode for your iPhone, or your iPhone is disabled https://support.apple.com/en-us/HT204306

The instructions are essentially the same for an iPad and iPod touches. “If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your iPhone, which deletes your data and settings, including the passcode.”

If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won't be able to save the data on your iPhone. Follow the steps below to remove your passcode.”

Next, remove your passcode (see the document for the steps). Then, restore your phone on your computer (see the document for the steps).

“If you can't update or restore your iPhone using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone.”

onamtopden Said:

“my ipad is disabled and i forgot which apple id i used.: [...] how do i contact apple support? i am currently in Nepal and i cant call international numbers[...]”

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You are Welcome:

I. IMPORTANT, and for Note :)

Keep Serial Numbers off of these forums - that makes the visible to anyone out there. Unfortunately. No, one here can cal on your behalf (that’s a scam call call, officially - so, don’t ask anyone to call for you)

II. As for Contacting Apple:

A. Perform a Chat Session:

Being that phone calls are taking a moment, perform a chat session with Apple Support.

Setting Up the Chat Session:

1. Go to: support.apple.com
2. Scroll Down to "Tell us how we can help"
3. Select: Get Support
4. Proceed from there as Necessary

B. You Could Also Try Twitter:

If you have a Twitter Account, view Contact Us in Apple’s Twitter Account/Profile Page

For support, given your country of residence, use Apple Support Twitter  https://twitter.com/AppleSupport. There may be an hour or so wait.