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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hi there,
I bought an Airpods Pro on 31 July 2020 from Currys PC WORLD store in United Kingdom. However, when I try to check the warranty from apple website with the serial number on the box, it says purchase date not validated. When I try to update the purchase date, the website says 'We’re unable to validate your product’s purchase date.'
Hello Lordbarbaros,
It sounds like you are having trouble updating the purchase date for your AirPods Pro. Check out this link for support with updating your proof of purchase.
Correct the purchase date or expiration date for your AppleCare agreement
Cheers!
Hello Lordbarbaros,
It sounds like you are having trouble updating the purchase date for your AirPods Pro. Check out this link for support with updating your proof of purchase.
Correct the purchase date or expiration date for your AppleCare agreement
Cheers!
Hello Chris_g1,
I’ve called Apple Help Desk and they’ve solved the problem immediately by requesting my receipt. They’ve sent a link to my email to upload the receipt as proof of purchase.
Cheers.
Purchase Date Not Validated - Airpods Pro
