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mavis64 Author

Level 1

5 points

disabled account

I have been trying to download an app but a message saying my account has been disabled keeps popping up , why is this ? I have funds in it , Please I need my account back

iPhone X, iOS 13

Posted on Jul 30, 2020 4:05 PM

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,956 points

Posted on Jul 30, 2020 4:25 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

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