You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unknown error occured (14)

my iphone 6 is disabled because of passcode. im trying to recover iphone with itunes but in the middle of updating and recovering, there is a pop up window stating : the iphone could not be updated, an unknown error occured (14)

iPhone 6, iOS 11

Posted on Jul 30, 2020 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2020 2:35 AM

See this support article about your question (click on that error number on the left side):--> iOS update and restore errors - Apple Support

If the issue still persists, contact Apple Support, as suggested in the article itself.

Regards

GIulio

1 reply

unknown error occured (14)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.