I have a brand new iPad Pro and Magic Keypad love the form factor except the keyboard works only intermittently requiring me to constantly close and open ipad in order to get keyboard to type characters. My ipad OS is current 13.6. Ive detached and reattached keyboard several times to now avail as well as done a complete restart.
very FRUSTRATING!!!! Does anyone have a solution????
thank you
k
iPad Pro, iPadOS 13
Hello,
Checkout these Apple Support documents on how to troubleshoot Magic Keyboard. If the problem still persists please call Apple.
If you can't connect your Keyboard to your iPad
Set up and use Magic Keyboard for iPad
Hello,
Checkout these Apple Support documents on how to troubleshoot Magic Keyboard. If the problem still persists please call Apple.
If you can't connect your Keyboard to your iPad
Set up and use Magic Keyboard for iPad
Did you find a solution to this??
I’ve replaced both the iPad and keyboard in store for new assuming it was a hardware issue but the problem has persisted.
Apple support and Apple in store don’t know what’s going on with it.
No fix from Apple! Went to the Genius Bar and they gave me the same BS answer for all problems they can’t fix or figure out... which was reset ipad to factory settings and download all apps individually. Total hassle and did not resolve issue. Apple has a software bug!!!! This is driving me nuts. HELP!
I am beginning to wonder if there’s a conflict caused by the Zoom app as I notice when I'm on zoom calls all day that switching between Zoom while on a video conf and email or iMessage The keyboard stops typing!
Apple please fix
yeah I tried that too. Round me they say they’ve never seen this issue before and I was starting to think it was just me. I do not use zoom so it’s not an isolated issue to zoom.
sometimes I do find it’s when I’ve switched apps, e.g from pages to safari and back, but sometimes it’s out the blue.
have you reported it to Apple online too? I have, to see if they can fix the software bug. So annoying when we’ve paid so much money for the things.
The more people that report and complain the quicker there will be a fix. No doubt it’s a IOS issue
New Ipad magic keyboard on new iPad Pro key board does not work consistently
