Jequavious Author

Level 1

8 points

I have tried everything that was suggested to do but my screen is still black

What do I need to do?

iPhone 6s Plus

Posted on Jul 28, 2020 5:14 PM

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4 replies

Level 10

125,993 points

Jul 28, 2020 5:15 PM in response to Jequavious

Did you do this: https://support.apple.com/en-gb/HT201412

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Jequavious Author

Level 1

8 points

Jul 28, 2020 5:18 PM in response to kb1951

Yes

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Level 10

125,993 points

Jul 28, 2020 5:23 PM in response to Jequavious

Then you need to get an appointment at an Apple Store for help.

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Jul 28, 2020 5:23 PM in response to Jequavious

Seems hardware problems, then. Contact Apple Support: Get Support

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I have tried everything that was suggested to do but my screen is still black

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