apple tv won't connect to itunes or icloud

after a circuit breaker off switch to install an electrical appliance in the kitchen, the apple tv no longer works. apple tv won't connect to itunes or icloud, can't get past home sharing. time zone is correct, and I've reset it 2x. this is too complicated and I can not watch tv

Apple TV 3, 8

Posted on Jul 23, 2020 5:58 PM

Similar questions

AppleTV Home Sharing stopped working I have a 4th Gen AppleTV. The HomeSharing was working yesterday. Today I get a message that the libraries can't be found. The Apple TV sees the computers but when I select a library - I get the spinner for a minute or so and then I get the message "Could not connect to the "Media"" I'm running an M1 and also and older intel. The intel worked yesterday. Now neither work. I've restarted everything - router, A-TV, computers.... I haven't done a reset on the A-TVs (I have 2 - neither are working) which I am loath to do because then I have to enter passwords again. Why is HomeSharing so glitchy.... This isn't the only time I've had an issue. Usually I can resolve it by restarting the A-TV and computers - not today... What gives?
1715 3
Apple TV will not connect to Itunes I cant connect to Itunes through my Apple TV. I have the home sharing on, but keeps displaying RETRY.
433 1
Apple TV 4K not connecting to iTunes via Home Sharing My Apple TV 4K just has been working perfectly until a problem occured yesterday. I have Home Sharing turned on in iTunes on my iMac, until yesterday that worked fine on the Apple TV. Now I get a message on the Apple TV that it will not connect on my AppleID. The troubleshooting I have tried is: Turn off Home Sharing on computer, Quit iTunes, restart iTunes then turn on Home Sharing Restart Apple TV Reset NVRAM on computer Restart in Safe Mode on computer Note: I use a Google Mesh network that has a perfect connection. All other apps on the Apple TV seem to work fine. None of the above works and I continue to not be able to access my iTunes library via Home Sharing. What additional troubleshooting can I try?
740 2

1 reply

rkaufmann87

Level 10

148,470 points

Jul 23, 2020 7:48 PM in response to megd2015

Try unplugging it for about 2 minutes and then re-try. Also, it helps us very much if you Identify your Apple TV model. If the problem persists then please Reset or restore your Apple TV to its factory settings

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple tv won't connect to itunes or icloud

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up