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I forget the answers to your Apple ID security questions

I forget the answers to your Apple ID security questions

Posted on Jul 23, 2020 9:03 AM

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3 replies

Jul 23, 2020 9:07 AM in response to jagannathan256

Try to reset them in your Apple ID account https://appleid.apple.com/#!&page=signin. If you can't do so, then Apple has precluded you from doing so. If you are unable to reset them, 

 

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

By preventing you from resetting your security questions, Apple has notified you that you cannot answer them satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport. There may be a wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

I forget the answers to your Apple ID security questions

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