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Why has My Apple account been disabled?

Why has My Apple account been disabled from Apple store and iTunes?


[Re-Titled by Moderator]

iPhone 6s, iOS 13

Posted on Jul 20, 2020 12:20 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2020 12:29 AM

If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.


If your Apple ID is locked or disabled - Apple Support

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

4 replies
Question marked as Top-ranking reply

Jul 20, 2020 12:29 AM in response to Kimlykesseh

If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.


If your Apple ID is locked or disabled - Apple Support

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Jul 20, 2020 12:30 AM in response to Kimlykesseh

Kimlykesseh Said:

"APPLE ID: Why has My Apple account been disabled from Apple store and iTunes?"

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To Re-Enable Your Apple ID:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

Jul 20, 2020 1:57 AM in response to Kimlykesseh

The Apple recommended support link below has not been consistently available recently. It is down now. (3:57 am) So if it is not working when you need it, then use one on the other support links I posted below to contact Apple support.


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

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Jul 20, 2020 12:30 AM in response to Kimlykesseh

Kimlykesseh Said:

"APPLE ID: Why has My Apple account been disabled from Apple store and iTunes?"

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

Why has My Apple account been disabled?

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