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Purchased music plays on my desktop but not my iPhone 11.

On my iPhone a huge number of the songs I spent purchasing and downloading this afternoon on my desktop will play there but not on my phone. On my phone they are greyed out and I get the error message that "This song is not currently available in your country or region". These two devices are a foot apart... pretty sure I'm in the same region. This makes no sense. How do I fix this?

iPhone 11, iOS 13

Posted on Jul 17, 2020 4:05 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2020 2:21 PM

Hello and welcome to Apple Support Communities, Laurena!


We understand you're having trouble playing some songs on your iPhone that you purchased on your desktop. We'd be happy to provide information to help you address this.


Follow the steps here: If your songs are grayed out


Have a great day!

1 reply

Purchased music plays on my desktop but not my iPhone 11.

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